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Index № 01 · 2026 Shivam Sharma Rochester · ESC Partners · AI PM
Shivam.
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AI Product Consultant (Builder) · Remote CA · Oct 2025 to Jan 2026

Assisted Living Locators

MarketplaceHealthcareB2CAgent tools
2 Surfaces owned
B2C Marketplace

Overview

Marketplace product matching families with care options. Owned the matching flow, the agent-facing console, and the data work behind both.

Detail

Care coordinators were drowning in leads with no way to prioritize. Built the matching flow that scores families against care options, and the console agents use when they pick up the phone. Owned both surfaces end-to-end.